Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for processing your personal data is:

Quaktorxchep
Falkoner Alle 21, 2000 Frederiksberg, Denmark
Email: call-us@quaktorxchep.world
Website: https://quaktorxchep.world

2. What Personal Data We Collect

We may collect and process the following categories of personal data when you interact with our website:

  • Identity data: Your full name as provided in the order form.
  • Contact data: Your email address and optionally your phone number.
  • Communication data: Any messages you submit through our contact or order form.
  • Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform information collected automatically when you visit our website.
  • Usage data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
  • Cookie data: Information collected through cookies and similar tracking technologies, subject to your consent preferences.

3. How We Collect Your Data

We collect personal data through the following methods:

  • Directly from you: When you fill out and submit our order form, contact us via email, or interact with our website.
  • Automatically: Through cookies and similar technologies when you browse our website, subject to your cookie consent preferences.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent (Article 6(1)(a) GDPR): Where you have given clear consent for us to process your personal data for specific purposes, such as sending you information about our products or placing cookies on your device.
  • Contract performance (Article 6(1)(b) GDPR): Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as processing your order.
  • Legitimate interest (Article 6(1)(f) GDPR): Where the processing is necessary for our legitimate interests, such as improving our website and services, provided these interests do not override your fundamental rights and freedoms.
  • Legal obligation (Article 6(1)(c) GDPR): Where we need to process your data to comply with a legal obligation, such as tax and accounting requirements under Danish law.

5. Purposes of Processing

We use your personal data for the following purposes:

  • To process and fulfill your orders for our products.
  • To communicate with you regarding your order, inquiries, or requests.
  • To improve our website, services, and user experience.
  • To comply with legal obligations under Danish and EU law.
  • To analyze website usage and traffic patterns (with your consent) to enhance our service.
  • To send you relevant product information where you have opted in to receive such communications.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only as necessary:

  • Service providers: Companies that assist us with website hosting, email delivery, payment processing, and order fulfillment, who are contractually bound to protect your data.
  • Legal authorities: Where required by law or in response to valid legal processes under Danish or EU law.
  • Professional advisors: Including legal, accounting, and auditing professionals, subject to confidentiality obligations.

All third-party service providers are required to process your data in accordance with GDPR and are bound by data processing agreements.

7. International Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses or an adequacy decision by the European Commission, in accordance with Chapter V of the GDPR.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order data: Retained for up to 5 years after the completion of an order to comply with legal and accounting requirements under Danish bookkeeping legislation (Bogføringsloven).
  • Communication data: Retained for up to 2 years after the last communication unless required longer for legal purposes.
  • Technical and usage data: Retained for up to 12 months from the date of collection.
  • Cookie consent records: Retained for up to 12 months, after which you will be asked to renew your consent.

After the retention period expires, your data will be securely deleted or anonymized.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Article 15): You have the right to request a copy of the personal data we hold about you.
  • Right to rectification (Article 16): You have the right to request correction of inaccurate or incomplete data.
  • Right to erasure (Article 17): You have the right to request deletion of your personal data, subject to legal retention requirements.
  • Right to restrict processing (Article 18): You have the right to request restricted processing of your data in certain circumstances.
  • Right to data portability (Article 20): You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to object (Article 21): You have the right to object to data processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at: call-us@quaktorxchep.world. We will respond to your request within one month, as required by GDPR.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Use of HTTPS encryption for all data transmitted between your browser and our website.
  • Restricted access to personal data on a need-to-know basis.
  • Regular review and update of our security practices.
  • Secure storage of data with access controls and monitoring.

11. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such data promptly.

13. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby, Denmark
Phone: +45 33 19 32 00
Website: https://www.datatilsynet.dk

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us:

Quaktorxchep
Falkoner Alle 21, 2000 Frederiksberg, Denmark
Email: call-us@quaktorxchep.world